LifeLine operates a 24 hour telephone counselling line. The telephone counselling service is both anonymous and confidential so when telephoning the line, you will not have to give your name or share any personal details with the counsellor who is taking your call.
A trained LifeLine Counsellor will listen, offer emotional support and assist you to identify the options and choices for yourself as well as provide information on available community resources if needed.

People call the counselling line regarding many things; from feeling lonely and needing a friendly ear to listen to, needing support and guidance on social issues like alcohol and drug abuse, violence and victimization, physical and psychological illness, stress, bereavement and loss, suicidal ideation, retrenchment, unemployment effecting either themselves, family members or friends and many other issues.